West Coast Tails Testimonials

From our satisfied customers

“I’m sure we all go through the same nightmare of holding countless interviews with not just the right people giving them the same response “I’ll let you know.”

Our household is quite holistic in nature, our routine is a bit complex, and our 3 beloved Persian kitties are on the high maintenance side. Our home is their world as they are 100% indoor kitties. Our 3 kitties are extremely unique in their love and their respectfulness of each other. My own specialties are animal behavior and psychology as well as cat nutrition.

It was not an easy task to find the right people to literally take over my daily interactions with our kitties and to be as proficient as I am. The goal was to make sure that the kitties would not skip a beat with their routine, would remain healthy, and happy, and not miss us so much when we are away.

Enter Candace and Ryan of West Coast Tails. This interview was completely different. What a pleasure! Candace and Ryan were professional as well as easy going fresh attitude. I found them to be interesting, capable, confident, holistic, well educated, friendly, loving and respectful toward each of my kitties in turn.  Candace and Ryan were clean and tidy in appearance, cheerful, grateful, willing to learn, and willing to take extra time. Obviously we hired Candace and Ryan about 2 years ago and we are very happy and grateful that we did.

Candace and Ryan are that very special breath of fresh air that every animal on the planet knows and recognizes as an animal lover. The givers of comfort, loving kindness and care. Animals knowingly appreciative of those fresh kind faces, those important stress relievers especially for the worried, high strung animals a bit on the timid side with owners away. Candace and Ryan are exactly the professionals they need because Candace and Ryan are experienced and know how to help them.”

J & A ~ Abbotsford BC

Candace and Ryan have been walking our dog Rex, a 3 year old pit bull for close to a year. I couldn’t believe my luck when I found the West Coast Tails website. Candace and Ryan extremely professional and reliable. Not only are they very accommodating with Rex (he has hip dysplasia and requires some extra care), but they are great when we have a doggy friend staying with us or long term foster dog. From dog walking Rex 3 times a week to doing overnight stays I never have to worry about him. I know that he is treated like one of their own dogs and that is something that is hard to find. Luke and I thank you for everything you do for the Rex man."

-L. calbeck ~ Langley BC

"I have known Candace both personally and professionally now for almost 4 years. I trust her explicitly with the care and attention of my two family members, Shadow (dog) and Saber (cat), whom both adore her and look forward to her visits! Her professionalism and personal touch is superb! I can now go away and relax knowing my ‘kids’ are in such good hands! I am very happy to recommend her to anyone looking for exceptional pet care services!"

-S. Image ~ Surrey, B.C.

"Candace has stayed in my home for overnight service and has also "dropped-in"  on another series of dates for my family of horses, cats, dog, turkey, rabbit and chickens. Each time I arrived home I found my animals happy to see me but content, as though there had been little disruption in their routines and all was well. For an animal person, this is the best feeling that there is. All of my picky little routines with each different animal had been followed to the letter. Her compassion, attention and appreciation for each, particularly my elder dog "Jackson", was reassuring and definitely not anticipated. I will call on Candace again and again to sit my animals as she is a consummate professional with a gift for animal welfare. As a professional I appreciated that she returned calls, published a list of fees for all to view and provided a thorough service for caretaking my animals. In that these creatures ARE my family, West Coast Tails has become an invaluable service that insures outstanding care when I am away."

Susan Gorris - Art in the Country ~ Aldergrove, B.C.

"Candace has been lovingly taking care of our two dogs for almost eight months. Both dogs have health conditions that at times require someone of Candace's abilities to take care of them. She does daily walks and has been a live in pet sitter when we have been away. The boys love Candace. She has become an important part of our family and we never worry about our dogs when they are in her wonderful care."

-A truly satisfied client ~ Surrey, B.C.

"I just wanted to write to tell you the experience I had when I was home today, and Dominique picked up Doga for her afternoon walk.  I think I felt somewhat of the emotion that  parents have when their child goes lovingly running off with their babysitter, not even taking a glance back at Mom!  Dominique has obviously won Doga over, and it makes me so happy when I see her joyfully trot off with her.  This attachment wasn't something I doubted, but it was really nice to witness."

Thanks, - Lise.

"We really can’t say enough for you and Sarah.  Without your help we would have not been able to go away and enjoy the summer nearly as much, and when we do go, we can relax knowing that the cats are in good care."

Cheers, - Kathy

"Now that I'm semi recovered from our vacation, I wanted to take the time to properly thank both of you for the wonderful job you did in taking care of Tara and Adina for us while we were on vacation this past week. It was a wonderful feeling to know that they were disrupted in the least way possible, and in the knowledge that we had two wonderful people taking care of them for us. Both Jeff and I were majorly impressed with the way you conduct your business, and with the way you were able to accommodate us and our needs in terms of our pets. We were safe in the knowledge that our pets were safe in a familiar place and that their needs were met with minimum fuss. Thank you from the bottom of our hearts. We look forward to hiring you again for our summer vacation, and will not hesitate to recommend you to all our friends with pets when they say they're going on vacation. Your prices are very reasonable and the service is outstanding! Once again, thank you thank you thank you! You are truly amazing!"

-Dawn and Jeff ~ Surrey, B.C.

“Well aren't we lucky to have arrived home when we did... nasty business in the weather department today!

Thanks for taking such good care of all our furry and feathered children.  You must have a way with birds to have Frankie sitting on your shoulder so soon.  Having someone here who is comfortable with hook-bills really helped decrease my worry level while we were away and that was a bonus I had not even anticipated when I contacted you.

Everyone was relaxed and happy when we arrived home and I did not worry about them for one minute while we were gone.  I know that having you here on the property was a comfort for Ken's mom also.  She is in her mid-eighties now and really worries when any of us are away.

Thanks again and we will certainly recommend your company to anyone looking for pet services."

Cheers, - Elaine

"Just wanted to drop you a quick note to say thank you for taking such good care of Babs.  She looks great and seems really happy.   It was such a relief knowing we left her in good hands. We had a great vacation but it’s nice to be home.

Thanks again and we’ll definitely give you a call the next time we’re going away.  I’ll be sure to recommend your services to all my friends."

Take care, - Pal & Gilbert

"I was in desperate need of a dog-walker/pet feeder and was very fortunate to be referred toWest Coast Tails. Candace and Ryan did an amazing job taking care of my dog and two cats . They fed them, walked my dog, and spent quality time with each of them so they wouldn't feel too lonely while I was at work. My dog Cheyenne is extremely kissy which can put some people off, but they were happy to let her be her affectionate self. Their love of animals and attention to detail made me feel completely comfortable leaving my pets in their care. I arrived home from work every night to find happy, tired and well-fed pets. I especially enjoyed reading the notes Candace and Ryan left about everything they'd done during their visits- it was a great touch. I have definitely found my new pet-care company for life and will wholeheartedly recommend West Coast Tails to anyone!"

-A very satisfied customer! ~ New Westminster, B.C.

"Candace and Ryan have been walking my dog for about a year now and they are wonderful. I have also had them house/pet sit for me while I was away and I was quite confident my pets and home were well taken care of. In preparation for house sitting they asked if my dog sleeps with me on the bed. I said yes but I did not expect that he be able to sleep with Candace or Ryan. Their response was if he sleeps with you then he will sleep with us. They understand how important pets are to a family and they treat my pets (I have a cat as well) as if they were their own. They know my pet's habits as well as I do and if they notice anything off they mention it right away.

I would recommend them to anyone with no reservations."

-Sandy, Langley, BC

"I couldn’t be happier with my dog-walking arrangement with West Coast Tails! Candace and Ryan are dedicated dog enthusiasts who have provided my miniature schnauzer, Dundas, with both the physical activity and the loving attention he craves during his walks and cuddles 2-3 times per week. In addition, they have provided me with peace of mind – I don’t have to worry about racing across town during a day full of meetings to let my dog out. Candace and Ryan are accommodating, flexible, trustworthy and sensitive to the varying needs of their clients’ dearly loved pets. From a professional who can’t be home during the day: West Coast Tails has come to my rescue! Dundas and I thank them both!"

-J. Denker ~ Langley, B.C.

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